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Updated: January 2026

Privacy Policy Liverpol88 – Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is more than a legal obligation to Liverpol88 — it is a responsibility we take seriously every day. This policy clearly explains what we collect, why we collect it, and how we keep it protected.

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Privacy Policy Contents
Important Notice to All Liverpol88 Members

This Privacy Policy explains how Liverpol88 collects, uses, stores and protects your personal information when you register and use our platform. By creating an account and using Liverpol88's services, you agree to the practices described in this document. Please read it carefully and contact us at support@liverpol88.best if anything is unclear. This Policy takes effect from the date your account is registered.

Liverpol88's Six Privacy Commitments

The core principles that shape how Liverpol88 manages member personal data

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Highest-Level Encryption
All data transmitted between your device and Liverpol88's servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide. This means that even if someone attempts to intercept your communications, all they would see is meaningless text without the decryption key held only by you and Liverpol88.
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No Sale of Data to Advertisers
Liverpol88 does not sell, rent or trade members' personal data to any commercial third parties or advertisers under any circumstances. Your data is used solely for Liverpol88 account operations and service improvement. This is not merely a promise — it is an operational policy contractually binding in our agreements with all third-party service providers.
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Full Control in Your Hands
Every Liverpol88 member has the right to access, correct or request deletion of their personal data at any time. You can update your profile information, change your privacy settings and manage your communication preferences directly from your account. Requests for data reports or deletion will be handled within 14 business days through our support channels.
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Minimum & Purpose-Driven Data Collection
Liverpol88 only collects data that is strictly necessary to provide the services you request. We do not collect excessive or irrelevant data. Every type of data we ask for during registration and platform use has a clear, specific purpose — whether for identity verification, payment processing, or improving your experience on Liverpol88.
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Protection Against Unauthorised Access
The Liverpol88 infrastructure is protected by multiple layers of cybersecurity, including advanced firewalls, intrusion detection systems, 24/7 monitoring, and strict role-based access controls. Only staff who require access for specific work purposes are permitted to view member data, and all such access is logged and audited on a regular basis.
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Full Transparency in Every Aspect
Liverpol88 is committed to full transparency regarding our privacy practices. Should any security incident occur that affects member data, we will notify the affected members within a reasonable timeframe, providing details on what happened, what data was involved, and the steps we are taking to address the situation. This transparency is the foundation of the trust we build with the Liverpol88 community.

Liverpol88 Full Privacy Policy

This document applies to all members who register and use the Liverpol88 platform in Malaysia

1

Data We Collect

Liverpol88 collects various types of personal information as you interact with our platform. Understanding what data we collect helps you make more informed decisions about using our services. Below are the main categories of data we collect:

Data CategoryExamples of InformationHow It Is Collected
Identity Data Full name, date of birth, identification number (MyKad) Registration form, KYC process
Contact Information Malaysian phone number, email address Liverpol88 account registration
Financial Data Bank account number, e-wallet numbers (TNG, GrabPay, DuitNow) Deposit and withdrawal process
Usage Data Login records, betting history, gaming activity Automated systems during platform use
Technical Data IP address, device type, web browser, operating system Automated server logs
Communication Data Support chat records, emails, feedback Interactions with the Liverpol88 support team

We also collect information you provide voluntarily, such as platform feedback, responses to customer satisfaction surveys and any additional details you share when communicating with the Liverpol88 support team. This data helps us better understand the needs of our Malaysian members and continuously improve our services over time.

2

Purpose of Data Use

Liverpol88 uses collected data solely for legitimate, necessary and reasonable purposes in the context of providing online sports betting and casino services to Malaysian members. We do not use your data for any other purpose without obtaining your consent first.

  • Account Management: Creating, verifying, and managing your Liverpol88 account, including the KYC process and age verification as required.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods, as well as withdrawals of winnings to your account.
  • Service Provision: Gives you access to Sports Betting on the Malaysia Super League, EPL, badminton, e-sports, live casino, and all other services available on Liverpol88.
  • Security & Fraud Prevention: Detecting and preventing fraud, money laundering, account abuse, and other security threats to the Liverpol88 platform and its members.
  • Service Communications: Sends important notifications regarding your account, transactions, changes to terms, and security information relevant to your Liverpol88 account.
  • Platform Improvement: Analysing aggregated and anonymised usage patterns to understand how Malaysian players use Liverpol88 and identify areas for improvement.
  • Responsible Gambling: Monitors betting patterns to identify signs of problem gambling and offer assistance or limits to members who may need it.
  • Legal Compliance: Fulfilling the reporting and verification obligations required by applicable laws and regulations.

If Liverpol88 intends to use your data for a new purpose not stated in this policy, we will notify you in advance and seek your consent where required under applicable law.

3

How We Protect Your Data

The data security of Liverpol88 members is the top priority of our technology team. We continually invest in robust security infrastructure and practise a "defence-in-depth" approach to keep your data safe from an ever-evolving range of cyber threats.

  • 256-bit SSL Encryption: All communications between your browser or app and Liverpol88's servers are encrypted using the highest commercially available TLS/SSL protocols.
  • Data-at-Rest Encryption: Sensitive data stored on Liverpol88's servers — including identification numbers and financial information — is stored in encrypted form, not as plain text.
  • Strict Access Controls: A "least privilege" principle is applied — each Liverpol88 staff member is granted access only to the data necessary to perform their specific role, and nothing beyond that.
  • 24/7 Monitoring: An automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts, and anomalies in data access patterns.
  • Regular Penetration Testing: Liverpol88 conducts regular security assessments, including penetration testing by independent cybersecurity experts, to identify and address vulnerabilities before they can be exploited.
  • Two-Factor Authentication: Liverpol88 members are encouraged to enable two-factor authentication (2FA) for an added layer of security on their accounts.
Your Role in Data Security

While Liverpol88 takes all reasonable steps to protect your data, account security also depends on your own actions. Use a strong, unique password for your Liverpol88 account, never share your login credentials with anyone, and log out when using a shared device. Contact us immediately at support@liverpol88.best if you suspect any unauthorised access.

4

Data Sharing With Third Parties

Liverpol88 does not sell, rent, or disclose member personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties in order to deliver our services to you or fulfil our legal obligations.

  • Payment Processors: Required transaction information is shared with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and banks (via FPX, Maybank2u, CIMB Clicks) solely to process your deposits and withdrawals.
  • Casino Software Providers: Required game session data is shared with licensed casino software providers that supply baccarat, slots and table games on the Liverpol88 platform, subject to strict data protection agreements.
  • Identity Verification Services: Information required for the KYC process may be shared with accredited third-party identity verification service providers to authenticate the documents submitted.
  • Legal Authorities: Liverpol88 may be required to disclose data to government authorities or law enforcement when mandated by law, court order, or to prevent serious crimes such as money laundering.
  • Liverpol88 not sharing member data with marketing companies or advertisers
  • Liverpol88 not selling member lists to any external parties
  • Liverpol88 not share your betting records or casino activity with parties who have no direct legitimate interest
  • Liverpol88 not allowing third parties to use our members' data for independent analysis without strict oversight

All third parties that receive Liverpol88 member data are bound by strict data confidentiality agreements and must adhere to data protection standards equivalent to or higher than those we apply ourselves.

5

Cookies & Tracking Technologies

The Liverpol88 platform uses cookies and similar tracking technologies to deliver a better user experience, ensure key features work correctly, and help us understand how members use our platform. Below are the types of cookies we use:

Cookie TypePurposeStatus
Essential Cookies Enables login, betting sessions, and core Liverpol88 security features to function. Without these cookies, the platform cannot operate properly. Mandatory
Preference Cookies Saves your preferences — such as language, preferred odds format, and display settings on Liverpol88 — so you don't have to reconfigure them each time you log in. Mandatory
Analytics Cookies Helps us understand which pages are visited most frequently, user navigation flows and time spent in each section of Liverpol88 — all in aggregated, anonymised form. Optional
Performance Cookies Detects technical issues, page load speeds, and other performance problems that help Liverpol88's technology team keep the platform running smoothly. Optional

You can manage your cookie settings through your web browser. Most modern browsers allow you to view, delete or block specific cookies. Please note that blocking essential cookies will affect the functionality of the Liverpol88 platform and may prevent you from logging in or using certain features. Analytics and performance cookies can be disabled without impacting the platform's core functionality.

6

Your Rights Over Your Personal Data

Liverpol88 recognises and respects your rights over your personal data. As a Liverpol88 member, you have the following rights, which you may exercise at any time by contacting us at support@liverpol88.best:

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Right to Access

You have the right to request a copy of all personal data Liverpol88 holds about you. We will provide a report within 14 business days of receiving a valid request.

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Right to Rectification

If any personal data we hold about you on Liverpol88 is inaccurate or out of date, you have the right to request a correction or update. Most profile information can be updated directly in your account settings.

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Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data from Liverpol88's records. Please note that some data must be retained for a specified period to meet legal obligations.

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Right to Object

You have the right to object to the use of your personal data for direct marketing purposes at any time. You may unsubscribe from Liverpol88 marketing communications via your account settings or the unsubscribe link in any marketing email.

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Right to Data Portability

You have the right to request your personal data in a machine-readable format (such as JSON or CSV) for the purpose of transferring it to another service, should you decide to close your Liverpol88 account.

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Right to Restriction of Processing

In certain situations — such as during a dispute over the accuracy of your data or while an appeal is under investigation — you have the right to request that Liverpol88 restrict the processing of your personal data while the matter is being resolved.

To exercise any of the rights listed above, send an email to support@liverpol88.best with the subject line "Personal Data Rights Request" and clearly state the type of request along with your Liverpol88 account number. We may require identity verification before processing your request to ensure the security of your data.

7

Data Retention Period

Liverpol88 retains members' personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable law. We do not keep data longer than needed — the principle of "minimum retention" is a core part of our privacy commitment.

  • Active Account Data: For as long as your account remains active on Liverpol88, and for a minimum of 5 years following account closure to meet applicable legal requirements.
  • Financial Transaction Records: A minimum of 7 years from the transaction date, in accordance with applicable financial and anti-money laundering regulations in Malaysia.
  • Support Communication Records: 2 years from the date of last communication, for reference and dispute resolution purposes at Liverpol88.
  • Security & Technical Logs: 12 months for standard access logs and system activity; logs related to security incidents may be retained for a longer period.
  • Analytics Cookie Data: Maximum 13 months from the date the cookie is set, after which it is automatically deleted or anonymised.

Once the retention period has lapsed and there is no legal basis to continue storing your data, it will be securely deleted or anonymised so it can no longer be linked to your identity. Liverpol88 follows industry-standard secure data deletion procedures to ensure that deleted data cannot be recovered.

8

Minors & Age Restrictions

Liverpol88 is a platform exclusively for adults aged 21 and above. We do not knowingly collect or store any personal data from minors. If we discover that personal data of a child or individual under 21 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

We employ multiple verification mechanisms to prevent underage registration at Liverpol88, including date of birth verification during sign-up, MyKad number checks and a KYC process requiring valid identification documents. That said, if you are a parent or guardian who believes your underage child has registered at Liverpol88, please contact us immediately at support@liverpol88.best with the relevant evidence.

Advice for Parents & Guardians

Liverpol88 encourages parents and guardians to enable parental controls on all devices shared with children. Parental control settings are available on most smartphone and tablet operating systems. Please log out of your Liverpol88 account when you are done using any device that children have access to.

9

Privacy Policy Amendments

Liverpol88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect member data. We are committed to keeping you informed of any meaningful changes.

  • Any material changes to this Privacy Policy will be communicated to Liverpol88 members via in-platform notifications and/or email to your registered address at least 14 days before the changes take effect.
  • This page will always display the latest version of the Liverpol88 Privacy Policy along with the most recent update date for your reference.
  • Continued use of the Liverpol88 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
  • For minor technical or editorial amendments, we may not send individual notifications, but the update date on this page will be revised accordingly.
  • We recommend reviewing this Liverpol88 Privacy Policy page periodically to stay up to date on how we protect your privacy.

If you disagree with any amendments made to this Privacy Policy, you have the right to close your Liverpol88 account before the changes take effect and withdraw all remaining balances. Please contact support@liverpol88.best to initiate the account closure process if you choose to do so.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding Liverpol88's Privacy Policy or how we handle your personal data, our team is ready to assist you. We encourage you to reach out to us directly before filing a complaint with an external regulatory body, as many issues can be resolved quickly through direct communication.

  • Email: support@liverpol88.best — use the subject line "Privacy Policy Inquiry" for faster processing. We respond within 3 business days.
  • Live Chat: Available 24/7 within the Liverpol88 platform — best suited for general enquiries and not for data requests requiring detailed identity verification.
  • For Formal Data Requests: Send an email with the subject line "Personal Data Rights Request" along with your Liverpol88 account number and a copy of your identification document for identity verification.
  • Security Incident Reporting: If you suspect a data breach or unauthorised access to your Liverpol88 account, contact us immediately through any of the channels above — security reports receive our highest response priority.

Liverpol88 values every piece of feedback and every privacy-related enquiry, as these help us continually improve our data protection practices for the benefit of all members in Malaysia. Your trust is our most valuable asset.

Last Updated: January 2026 | Version 3.1 | support@liverpol88.best

FAQ – Liverpol88 Privacy Policy

The most frequently asked questions about privacy and data security at Liverpol88

No. Your Liverpol88 account password is stored as a one-way cryptographic hash that cannot be decrypted by anyone — including our staff. This means if you forget your password, we have no way to retrieve your old one. You will need to set a new password using the "Forgot Password" feature on the login page. This is an industry-standard security practice that keeps your password protected even in the unlikely event of a data breach.

When you close your Liverpol88 account, your active personal data will be deactivated from our primary operating systems. However, certain data — such as financial transaction records and service usage records — must be retained for a period prescribed by law, typically between 5 and 7 years, for financial regulatory compliance and anti-money laundering purposes. Any retained data is stored securely in restricted-access archives and is not used for marketing or any other active operational purposes.

Yes, you can opt out of marketing and promotional emails from Liverpol88 at any time in two ways: first, click the "Unsubscribe" link found at the bottom of any marketing email we send; or second, log in to your Liverpol88 account, go to your profile settings, and update your communication preferences to turn off promotional emails. Please note that even after opting out of marketing emails, Liverpol88 will still need to send you account-related emails such as transaction confirmations, security notices, and important updates to our terms.

When you make a deposit via Touch 'n Go eWallet, GrabPay, or any other payment method on Liverpol88, we receive only the minimum information needed to verify and credit your transaction — specifically the transaction amount, unique reference number, payment status, and the name associated with that e-wallet account. Liverpol88 does not have access to your e-wallet PIN or password, your transaction history with other parties within that e-wallet, or your overall e-wallet balance. All payment communications take place through secure APIs provided by the respective e-wallet providers and are protected by end-to-end encryption.

While Liverpol88 takes all reasonable steps to prevent data breaches, we have a tested incident response plan in place to handle such situations should they arise. The first step is to isolate and contain the breach as quickly as possible to limit the data exposed. We will then conduct a thorough investigation to understand the scope and root cause of the incident. Members whose data may have been affected will be notified within a reasonable timeframe with details on what occurred, the type of data involved, and the protective steps they should take — such as changing their password. We will also report the incident to the relevant authorities in accordance with applicable legal obligations.
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Your Data Is Safe with Liverpol88 — Focus on the Game

Liverpol88 takes your privacy seriously so you can focus on what matters — enjoying Malaysia Super League odds, Thomas Cup badminton, live casino, and all your favourite games without worrying about data security.

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